Frequently Asked Questions
Is a deposit required?
Yes, we charge a 25% deposit after the reservation is made to the credit card you provided to secure your reservation.
What is your cancellation policy?
Cancellations made at least 30 days prior to arrival are 100% refundable. Reservation deposits made less than 30 days prior to arrival are non-refundable, but your deposit is held as a credit towards a future visit within one calendar year. You will be charged the full deposit for no shows.
When is the balance of the reservation due?
Your remaining reservation balance will be charged in full upon check-in. Please contact the office if you need to update your payment method.
Do rates include taxes and fees?
Rates are subject to change during holidays, special events, and peak season. Rental prices are listed per night. Rates do not include taxes. Reservations are subject to a 7% State Tax & 6% Local Tax.
Do you allow pets?
No pets are allowed at the resort. Service animals are permitted with documentation. Please note: service animals are individually trained to do work for or perform tasks for persons with disabilities. Emotional or comfort support animals are not service animals. We thank you for your cooperation!
Why book direct?
Booking directly through our website guarantees the best available rate, you can pick your exact room, priority access to seasonal specials, and direct communication with our team.
What are the check-in and check-out times?
Check-in time is 4 pm.
Our office is open from 9am – 5 pm every day. If you arrive within those hours, please come to our office to receive your keys and other resort information that will be helpful for your stay with us.
Late arrivals can make arrangements with our office by calling (941) 485-8771. A Late Check In box is located to the right of the office door.
Check-out time is 11 am.
Can I check in early?
Please call the office to inquire about an early check-in and we will do what we can to accommodate your request. You are always welcome to come early and enjoy the beach and property while you are waiting to check in.
Is there a full kitchen in the rooms?
All rooms have a full kitchen with modern appliances and all necessary cookware with the exception of a few studios that do not have an oven. A 2 burner stove is equipped in these units.
Do you have laundry facilities on property?
Coin-operated machines are located on-site.
What amenities does the property have?
The common areas of our resort have barbecue grills and dining areas throughout the property. We also have hammocks and a covered tiki on our newly upgraded beachfront courtyard patio. On the bayside you will find 10 boat slips with power and a heated swimming pool.
